FAQ's

What is Thrive?

What types of services can I expect to find in Thrive’s shared space

Where is the best place to park?

Where is the closest handicap parking?

What are your business hours?

Do you have gift cards available?

What is your therapy cancellation policy?

What is your refund/return policy?

How can I view or manage my upcoming appointment bookings?

Is Thrive Pet Friendly?

Practitioner Related

Are your services covered under OHIP or benefits?

Do you do direct billing?

As a practitioner, can I offer my services at Thrive?

Are your practitioners registered?

Do practitioners offer virtual appointments?

How can I pay for my services

How long is a session?

What can I expect on my first visit?

Do you offer consultations?

How old do you have to be to receive treatment?

What type of oils do your registered massage therapists use?

Product Related

What is your refund/return policy?

Does Thrive offer a pickup and delivery option?

Are your products organic?

Find more resources on the blog!

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