FAQ's

What is Thrive?

What types of services can I expect to find in Thrive’s shared space

Where is the best place to park?

Where is the closest handicap parking?

What are your business hours?

Do you have gift cards available?

What is your therapy cancellation policy?

What is your refund/return policy?

Is Thrive Pet Friendly?

Practitioner Related

Are your services covered under OHIP or benefits?

Do you do direct billing?

As a practitioner, can I offer my services at Thrive?

Are your practitioners registered?

Do practitioners offer virtual appointments?

How can I pay for my services

How long is a session?

What can I expect on my first visit?

Do you offer consultations?

How old do you have to be to receive treatment?

What type of oils do your registered massage therapists use?

Product Related

What is your refund/return policy?

Does Thrive offer a pickup and delivery option?

Are your products organic?

Find more resources on the blog!

Acupuncture Benefits: Release Muscle Pain and Anxiety

Acupuncture Benefits: Release Muscle Pain and Anxiety

Acupuncture may seem intimidating at first if you're afraid of needles. However, over time it...
Read more
Stress and Pain Connection: How Lowering Stress Reduces Physical Pain

Stress and Pain Connection: How Lowering Stress Reduces Physical Pain

Pain and stress are interconnected. Chronic stress can be exhausting to feel emotionally, but it...
Read more
Self-Care with Cork Massage Balls: How to Relieve Muscle Tension at Home
Self care

Self-Care with Cork Massage Balls: How to Relieve Muscle Tension at Home

Your daily routine can take a toll on your body, whether you’re sitting at your...
Read more
Benefits of Mind-Body Connection Therapy
Mindfulness

Benefits of Mind-Body Connection Therapy

  "Calm your mind, rebalance your nervous system and support your overall healing with Mind-Body...
Read more